Privacy Policy

Privacy Policy

Effective Date: 28 February 2026

This Privacy Policy explains how Clara & Monroe New York ("we", "us", "our") collects, uses, and safeguards personal information in compliance with applicable United States federal and state privacy laws.

1. Who We Are Website: www.claraandmonroenewyork.com Operated by: EBG Collective LLC Address: 30 North Gould St, Ste R, Sheridan, Wyoming 82801, USA Email: info@claraandmonroenewyork.com We are the data controller for all personal data collected through our website.

2. Data We Collect

  • Name • Address • Email • Phone number • Payment details (processed by third-party providers) • IP address and device information • Order history • Communication history • Cookie data

3. How We Use Your Data

  • Process and deliver orders • Provide customer support • Send essential order updates • Improve website performance • Fraud prevention • Marketing with your consent

Legal bases: contract performance, legal obligations, legitimate interests, or consent.

4. Payments and Security All payments on our website are processed exclusively through Shopify Payments, a PCI-DSS–compliant payment service provider. Shopify Payments securely handles your card details on our behalf. We do not store or have access to your full payment card information.

We implement appropriate technical and organisational measures to protect your personal data, including SSL encryption and secure data handling practices.

5. Data Sharing We share personal data only where necessary for the purposes described in this Privacy Policy, or where we are legally required to do so. This may include sharing information with: • payment processors • fulfilment partners (including partners located in China) • analytics and service providers • authorities when required

6. International Transfers Where personal information is transferred outside the United States, we take reasonable steps to ensure that appropriate safeguards are in place to protect your data, including contractual protections and security measures consistent with applicable U.S. privacy laws.

7. Data Retention We retain personal data only as long as necessary for the stated purposes or as required by law (e.g., tax retention periods).

8. Your Rights Depending on your state of residence, you may have certain rights regarding your personal information. These rights may include the right to request access to, correction of, or deletion of your personal information, as well as the right to opt out of certain data processing activities, where applicable under U.S. federal and state privacy laws.

If you would like to exercise any of these rights, please contact us at: info@claraandmonroenewyork.com

We aim to respond to all verified requests within a reasonable timeframe, and in accordance with applicable law.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

9. Cookies We use essential and non-essential cookies. For details, see our Cookie Policy.

10. Marketing Marketing messages are sent only with consent or within the lawful "soft opt-in" framework. You can unsubscribe at any time.