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FAQ
Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your order's whereabouts at any time.
We’re sorry to hear that you want to return your items. For more information on our return and exchange policies, please see our Return Policy page.
Please send an e-mail to info@claraandmonroenewyork.com so we can assist you further.
Not in love? No problem! That's why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product at any time, and we'll refund you!
Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.
Yes — as soon as your order is placed, you’ll receive an order confirmation email.
If you don’t see it, please check your spam folder or reach out to our support team.
We’re always here to help.
Have another question or need some guidance? We’re always happy to help. Reach out to us anytime, our team is here to offer support and thoughtful advice.
Email: info@claraandmonroenewyork.com
Hours:
Monday through Friday, 8:00 AM – 5:00 PM (EST).
30-DAY MONEY-BACK GUARANTEE
We stand behind every piece we offer. If your order doesn’t feel right, you can return it within 30 days for a full refund. Simple, transparent, and stress-free.
SECURE PAYMENT
Your security comes first. Every payment is fully encrypted and protected, so you can shop with complete confidence from start to finish.
FREE SHIPPING
Enjoy complimentary shipping on every order. No minimums, no hidden fees, just reliable delivery straight to your door.
CUSTOMER SERVICE
Real people, ready to help. Reach out anytime at:
info@claraandmonroenewyork.com
We’re here to make your experience effortless, from your first click to your final delivery.